Terms & Conditions

1. Agreement to Terms

These Terms constitute a legally binding agreement between you (an individual or entity) and VanillaHR SAS (“Company”, “we”, “us”, or “our”), regarding your use of the Site and any linked media, mobile site or app. By using the Site, you confirm you have read, understood, and agree to be bound by these Terms. If you do not agree, you are prohibited from using the Site.

We may update these Terms periodically. Changes will be indicated by the “Last updated” date above. Your continued use of the Site after any change means you accept the updated Terms. Additional terms posted on specific pages or services are incorporated by reference.

The Site is intended for users aged 18+. If you access the Site from outside France, you are responsible for compliance with local laws when applicable. The Site is not designed for industry-specific regulations (e.g., HIPAA, FISMA, GLBA); do not use the Site if such laws apply to your use.

2. Intellectual Property Rights

Unless otherwise stated, the Site (including but not limited to source code, databases, functionality, software, designs, text, images, video, audio, and graphics—collectively, the “Content”) and the marks and logos (the “Marks”) are owned or licensed by us and are protected by applicable intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, revocable, non-transferable license to access and use the Site and to download or print portions of the Content for personal, non-commercial use only. All rights not expressly granted are reserved.

3. User Representations

By using the Site, you represent and warrant that:

• All registration information you submit is true, accurate, current, and complete, and you will keep it updated;
• You have the legal capacity and agree to comply with these Terms;
• You are not a minor in your jurisdiction;
• You will not access the Site through automated or non-human means (bots, scripts) except as expressly permitted;
• You will not use the Site for any unlawful or unauthorized purpose; and
• Your use of the Site complies with applicable laws and regulations.

4. User Registration

You may need an account to use certain features. Keep your credentials confidential and restrict access to your device. We may change or reclaim a username if we reasonably deem it inappropriate or infringing.

5. Prohibited Activities

You agree not to:

• Systematically retrieve data or content to create a collection, compilation, database, or directory without our written consent;
• Mislead or attempt to obtain sensitive account information from others;
• Circumvent or interfere with security features or copy-controls;
• Harass, harm, or disparage the Company or users, or use information to harm another person;
• Misuse support services or submit false reports;
• Use the Site contrary to applicable laws or regulations;
• Frame or link to the Site without authorization;
• Upload or transmit viruses, malware, or spam, or use automated tools for data extraction without permission;
• Remove proprietary notices, impersonate others, or attempt to bypass access controls;
• Reverse engineer the Site’s software except as permitted by law;
• Create accounts by automated means or under false pretenses;
• Compete with us by misusing the Site or Content, or use the Site for unauthorized commercial purposes.

6. User Generated Contributions

The Site may allow you to submit content such as text, images, audio, video, feedback, or other materials (“Contributions”). Contributions may be visible to others. You are responsible for your Contributions and must have all rights necessary to share them.

You represent that your Contributions:

• Do not infringe third-party rights (copyright, trademark, privacy, moral rights, etc.);
• Are accurate and not misleading; do not contain unlawful, abusive, or discriminatory content;
• Do not violate laws protecting minors or any applicable law;
• Comply with these Terms and our policies.

7. Contribution License

As permitted by law and our Privacy Policy, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute your Contributions on and in connection with the Site and services, solely to operate, improve, and promote the Site. You retain ownership of your Contributions.

If you provide feedback or suggestions, you agree we may use and share them without compensation.

8. Guidelines for Reviews

If the Site allows reviews or ratings, you should have firsthand experience, avoid offensive or discriminatory language, not post false or misleading statements, not reference illegal activity, and not coordinate review campaigns. We may moderate, remove, or decline reviews at our discretion.

9. Submissions

Questions, comments, ideas, or other information submitted to us (“Submissions”) are non-confidential. We may use them for any lawful purpose. You warrant you have rights to your Submissions and waive moral rights where permitted by law.

10. Site Management

We may monitor the Site, take legal action for violations, restrict access to content or services, remove burdensome files, and otherwise manage the Site to protect our rights and ensure proper operation.

11. Privacy Policy

We care about privacy and security. Please review our Privacy Policy. By using the Site, you consent to the processing of your data in France and the EEA under applicable law (including GDPR).

12. Term and Termination

These Terms apply while you use the Site. We may suspend or terminate access, block IPs, or delete accounts at any time, including for violations of these Terms or applicable law. If your account is terminated, you may not register again without our permission. We may seek legal remedies where appropriate.

13. Modifications and Interruptions

We may change or remove content or discontinue the Site at any time. We do not guarantee uninterrupted availability and are not liable for downtime or data loss. Unless required by law, we have no obligation to provide updates or releases.

14. Governing Law

These Terms are governed by the laws of France. If you are an EU consumer, you also benefit from mandatory protections of your country of residence. The parties submit to the non-exclusive jurisdiction of the courts of Bordeaux, France.

15. Dispute Resolution

The European Commission provides an Online Dispute Resolution platform at ec.europa.eu/consumers/odr. You may contact us first to resolve any issue.

16. Corrections

The Site may contain typographical errors or inaccuracies. We may correct or update information without prior notice.

17. Disclaimer

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SITE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

18. Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE WILL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; THESE MAY NOT APPLY TO YOU.

19. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, agents, partners, and employees from claims arising from (i) your use of the Site, (ii) your breach of these Terms, (iii) your violation of third-party rights, or (iv) harmful acts toward other users. We may assume exclusive defense and you will cooperate at your expense.

20. User Data

We may maintain data you transmit to operate the Site. You are responsible for backing up your data. We are not liable for any loss or corruption of data in connection with the Site.

21. Electronic Communications, Transactions, and Signatures

Visiting the Site, emailing us, and completing online forms constitute electronic communications. You consent to receive communications electronically and agree that electronic signatures and records have the same legal effect as paper versions, to the extent permitted by law.

22. California Users and Residents

If a complaint is not resolved, you may contact the California Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N112, Sacramento, CA 95834; (800) 952‑5210 or (916) 445‑1254 (if applicable).

23. Miscellaneous

These Terms and any policies posted on the Site are the entire agreement between you and us regarding the Site. If any provision is unlawful or unenforceable, it will be severed and the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver. We may assign our rights and obligations at any time. No partnership, joint venture, or agency relationship is created by your use of the Site.

24. Contact Us